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Kaplan Qbank USMLE



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Hi
I took my step3 exam on 04/31/04 and computer system
failed twice during my CCS sessionand I was waiting 15-20 min for the tech to fix the computer. These destructions
affected my overall performance during the other CCS
sections and I also lost my two cases. I contacted NBME for review and the respose was that the failures and the lost of the cases did not effected my score and received my score (73)-fail.
I did not find in the letter that this decision was based on any written NBME policy but just the explenation of the exam service spesialist.
They did not offer me any choice like repeate ccs or entire axam or samthing else. Who make this decision and what is the NBME policy, god knows.

Please help if some one had similar situation and what to do next. There should be a writen policy for situation like this: computer failure and not a person who review the sofware to make the decision.
This is reticulous.







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