Cedrick
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A 35 year old woman comes to the physician for an initial visit
she refuses to fill out the questionnarie form about personal data
and her medical history,then sits silently in the waiting room with her fist clenched
When the physician greets her in the examination room,she says,"Let's get its over with"
Which of the following questions is most likely to facilitate communication witht the patient ?
a.-"are you always such an angry person"
b.-"I can see that you are upset,please tell me what is bothering you"
c.-"Ok.Tell me what brings you in here"
d.-"Should we reschedule your appoimnet for when you are in a better mood ?"
e.-"Why are angry with me"
f.-"You know.you do not have to be here if you don't want to "
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| robin082006
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C
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The Key to Succeed is Patience.
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| Cedrick
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C
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| motivated2
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B... encourages communication.. ask why pt. is angry/grouchy.
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| Cedrick
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| bangledoc
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B
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| Cedrick
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| Diego Casali
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B
You inform the patient you know his/her feelings and you ask him/her an open - ended question.
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| zubr
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c
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| mjl1717
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I go with answer-b: Because docs are not robots and we must acknowledge if someone is distraught or even upset!! [**the robotic uncompassionate, unconscientious, money grabbing approach: in a deep voice "ha,ha, what bringsya hear"]-this is COMPLETEY wrong. In good medicine we treat the patient and the symptoms. Being aware that something is wrong and patient is upset {like a CONSCIENTIOUS human being}, Im not saying be buddy -buddy with the patient because that can cause problems too!.. "I see you are upset Please {very empathetically} tell me whats wrong?' I cant stress this enough but even with the exams Id say crystal clear, good communication in this arena is worth about 50% of the battle.!
Not quite, but this q can almost tell who will be a conscientious, compassionate doc and who will not. I could be wrong.
Edited by mjl1717 on 07/04/06 - 08:16 AM
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| docarchana
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yes B is appropriate
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| Allymd
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I agree with C... I think we could get a best response. Option B could bring a confrontation...
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| jamdoc
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B
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